Collections Specialist

Onsite Location: Irvine, CA | Pay: $22/hr

Schedule: Mon-Fri, 8 AM-6 PM + 1 Saturday/month (4 hrs)

(Saturday shift earns 4 hrs off on a weekday for flexibility)

Role Overview

Join our fast-paced collections team! You'll locate students, negotiate payment plans, and handle delinquent accounts with confidence.

What You'll Do

• Skip tracing via platforms like People.com
• 150-200 outbound calls/day using a dialer
• Convert leads (ages 18-25) into payment plans within 30 days
• Negotiate settlements assertively

Requirements

• 6-12 months in high-volume calling (collections, sales, or similar)
• Typing speed: 60 WPM
• Computer literate, tough skin, goal-driven

Training & Culture

• Quick onboarding: 1-4 days with supervisor
• Tight-knit team, milestone celebrations
• Dress code: Business professional Mon-Thu; casual Fridays

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.